Lokhire.
Delivery policy

How you get what you buy.

Last updated 5 October 2026.

Lokhire sells digital services only. Nothing is shipped and there are no delivery charges.

Pro

Pro starts in your account as soon as your payment is confirmed, usually within a minute. Account → Your plan shows when it ends.

Mock interview sessions

When you pick a time and pay, the session is booked at once and confirmed by email. It takes place online on lokhire.com at the booked time: the call opens 10 minutes before, and we email you a reminder 15 minutes before. A session bought with the Pro bundle is ready to book in your account straight away. Your interviewer’s feedback appears in Your interviews after the session, and we email you when it is ready.

If something doesn’t arrive

If what you paid for is not in your account within 30 minutes, contact us through Help & support or admin@lokhire.com with your payment reference, and we will sort it out or refund you.